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Auto glass repair in Hillsboro
Hillsboro is where the built-up metro stops and the valley starts. The glass damage changes at that line.
- Free mobile service — your driveway, your office lot, the park and ride
- ADAS camera recalibration on the same visit, not a second appointment across town
- We bill your insurer directly including through the Safelite Solutions and Lynx networks
- Lifetime no-leak guarantee on our workmanship, for as long as you own the vehicle
You're all set, there.
We've got your request. A Collision Auto Glass tech will call you shortly to confirm the glass, your coverage and a time that works.
Two road environments in one town
Drive east out of Hillsboro and you are on multi-lane arterials through continuous development all the way to Portland. Drive west or north and within a few minutes you are on two-lane county roads running between fields, with gravel shoulders, no kerbs, and farm equipment that uses them as working routes rather than commuting routes.
Those are different hazards. Metro traffic throws small aggregate off worn pavement. Valley roads throw larger, sharper material off unbound shoulders, kicked up by vehicles running wider and faster than the lane really allows, and they carry seasonal traffic that sheds mud and stone directly onto the surface during planting and harvest.
The practical consequence is that Hillsboro drivers who commute one way get a steady drip of small chips, and those who drive the other way get fewer but nastier impacts — the kind more likely to need replacement rather than resin.
Long shifts, and what they are good for
A lot of employment here runs on schedules that are not nine to five. Where a car is going to be parked in the same spot for ten or twelve hours, a windshield becomes a much less disruptive job than it is for someone who needs the vehicle at lunchtime — the adhesive gets its safe drive-away time without anyone waiting around for it.
If you work a compressed shift, that is worth mentioning when you book. It usually means we can do the whole job while the car sits, rather than working around a departure time.
Check the perimeter, not just the chip
One thing worth knowing on cars that spend time on unpaved shoulders and farm approaches: grit collects in the channel where the windshield meets the cowl, and it stays there. Every wiper cycle then drags it across the lower glass.
It produces a hazy, scratched band low on the windshield that people put down to age. It is not age. If you are having glass work done anyway, that channel gets cleared as part of the job — and if you are not, it is worth flushing out yourself before the next dry spell.
Coverage out this way
Hillsboro itself, plus Cornelius, Forest Grove and the surrounding rural addresses, are routine for us. Push much further west or north and we start scheduling rather than promising — the honest limit is a drive time, not a boundary line, and it moves with the day.
Give us the address and we will tell you yes or no on the phone. What we will not do is take a booking we are not confident of keeping, because a cancelled appointment out here costs you a great deal more time than it costs us.
Glass, and the camera behind it
One team handles the glass and the calibration in the same visit. Nothing gets driven across town to a second shop, and nothing gets billed twice.
Windshield replacement
New glass, set by two people, with the camera behind it recalibrated in the same visit.
Windshield replacement →Chip and crack repair
Rock chips, star breaks and cracks — resin injection while the damage is still small enough for it to work.
Repair or replace? →ADAS calibration
Autel MaxiSYS, in-house. The camera behind your glass gets aimed and confirmed.
ADAS calibration →Side and door glass
Tempered glass, the pebbles inside the door, and the regulator that often broke with it.
Side and door glass →Back glass
Defroster grid, antenna, and several thousand pebbles in the load area.
Back glass →Mobile service
Free across the service area. What we need from the space, and when it is a bad idea.
Mobile service →Three steps, no shop visit
Tell us what broke
Send the form or call. Your VIN or plate gets us the exact glass for your vehicle, including whether it carries a camera, rain sensor or heating element.
We check your coverage first
Before anyone is dispatched we confirm what your policy covers and what your deductible actually is, so the price you hear is the price you pay. No claim is filed until you say go.
We come to you
Your driveway, your office lot, your job site — at no extra charge. We fit the glass, recalibrate the camera if there is one, and tell you when it's safe to drive.
What Oregon drivers actually pay, and who gets to choose
Glass claims are the part of this job customers have been given the most wrong information about — including by shops. Here is what is actually true in Oregon.
Your insurer does not get to pick the shop
Oregon law is explicit about this. ORS 746.280 prohibits an insurer from requiring you to use a particular repair shop, and requires them to tell you so. If a claims line tells you that you have to use their network shop to be covered, that is not how it works — you can name us, and the claim is handled the same way.
So what will it cost?
It depends entirely on your policy, and we will not pretend otherwise. Glass is generally handled under comprehensive cover rather than collision, and the deductible is whatever your policy says it is. Oregon does not mandate zero-deductible glass — a handful of states do, and Oregon is not one of them, whatever you may have read. Call with your carrier and policy and we will tell you what we see on similar claims.
A chip is a different conversation from a crack
Many carriers treat a repairable chip differently from a full replacement, because a resin repair costs them a fraction of the glass. Whether yours does is a question for your policy, not for us — but it is worth asking before you assume a chip is not worth claiming. We bill carriers directly, including through the Safelite Solutions and Lynx third-party networks.
No insurance? Most of our calls
Plenty of people pay cash, either because the deductible is higher than the job or because they would rather not touch the policy. You get the same glass, the same urethane, the same calibration and the same guarantee. Tell us the year, make and model and we will quote it outright.
We are not affiliated with, endorsed by or acting as an agent of any insurance company. Carrier and network names appear here only to describe who we bill.
Real vehicles, real driveways
What customers say
Had a rock chip that grew to a huge crack. Called around and noticed the reviews for Collision Auto. I spoke with Scott who was very helpful and personable and I got a quote very quickly. And to clarify, I did go to Safelite to get a quote and they had 3 different prices, at Collision, it was just one price. I was unable to get it done for a few weeks, called Scott and he was able to get me right in with the same quote he gave before. They did a great job, took a couple of hours so I stayed in their waiting room and worked. It was quiet, clean and comfortable, and their WiFi worked great. I highly recommend them for your car window needs.
From the moment I called, I was treated with kindness and professionalism. Everyone—from the staff who answered the phone to the technicians who completed the work—made the entire experience easy and stress-free. The lobby was exceptionally comfortable, and I truly felt like I was treated as family, not just another customer. The level of care, attention to detail, and customer service was outstanding. I highly recommend Collision Auto Glass & Calibration to anyone looking for honest, friendly, and top-quality service. Thank you for making such a great experience!
Great experience at Collision Auto Glass & Calibration. I was referred by Land Rover Portland. From the moment I called, Brad was very helpful and easy to work with. He walked me through the insurance claim and explained the process from start to finish. It took a few days for the insurance to process, but once they had my vehicle, the turnaround was quick—about 4 hours. Professional, flexible, and they even have a really sweet dog greeting customers. Highly recommend for window replacement!
Verified Google reviews for Collision Auto Glass & Calibration · read all 365 on Google
4.9 stars from 365 Google reviews
This is our Cedar Mill shop, just off the Sunset Highway. The postal address reads Portland, but it sits in Washington County rather than inside Portland city limits — our vans cover the city itself.
365 reviews
- Cedar Mill shop
- 14201 NW Science Park Dr
Portland, OR 97229 - Service area
- Portland, the Westside & the South Metro — shop and mobile
- Hours
- Mon–Fri 7:30am–4:30pm · Sat closed · Sun closed
Portland, the Westside & the South Metro coverage
Two shops, Cedar Mill and Tualatin, and mobile vans working out of both. If your town is not named below, call and ask — the honest answer is sometimes no, and you should get it before you book rather than after.
What the warranty actually covers
"Lifetime warranty" is meaningless unless somebody writes down what it includes. Here's ours.
Covered, for as long as you own the vehicle
- Water leaks caused by our installation
- Wind noise caused by our installation
- Moulding and trim failures from our fitting
- Workmanship defects of any kind on our install
Not covered — and we'd rather say so up front
- New impact damage — a fresh rock is a fresh job
- Stress cracks spreading from damage that predates our work
- Defects in the glass itself, which carry the manufacturer's warranty
- Damage from a later collision or a break-in
Frequently asked
Yes, both routinely, along with the rural addresses around them. Further out toward Banks or Gaston it becomes a scheduling question rather than a straight yes — call with the address and we will give you a real answer instead of booking you and reassessing later.
That is often the ideal arrangement, particularly on a longer shift, because the vehicle sits undisturbed while the adhesive cures. The thing to check first is site access — larger campuses frequently have gated or badge-controlled parking, and that needs sorting with your facilities team before the day.
Usually grit trapped in the cowl channel at the base of the glass, dragged back and forth by the wipers. It is common on cars that spend time on gravel shoulders and unpaved approaches. Once the glass is scratched it cannot be polished out, but clearing the channel stops it getting worse.
Often, yes. Highway strikes tend to be small and blunt, which produces the neat bullseye that fills well with resin. Larger sharp material tends to produce star breaks with longer legs, which are repairable but less forgiving and more likely to run. The break types are set out here.
Get your glass sorted this week
Send the form and we'll confirm your glass, your coverage and a time — or just call and talk to somebody now.