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Auto glass and ADAS calibration across the Portland metro
Tell us the year, make and model and where the car is sitting — we will tell you whether it is a repair or a replacement before anyone books anything.
- Free mobile service — your driveway, your office lot, the park and ride
- ADAS camera recalibration on the same visit, not a second appointment across town
- We bill your insurer directly including through the Safelite Solutions and Lynx networks
- Lifetime no-leak guarantee on our workmanship, for as long as you own the vehicle
You're all set, there.
We've got your request. A Collision Auto Glass tech will call you shortly to confirm the glass, your coverage and a time that works.
Two shops, and vans working out of both
We have been doing this in the Portland metro since 2008, out of a shop in Cedar Mill just off the Sunset Highway and a second one in Tualatin. Most of the work is not done in either of them — the vans go to driveways, office lots and apartment parking in Portland, Beaverton, Hillsboro, Tigard, Tualatin and Lake Oswego, and mobile service inside the area costs nothing extra.
What that geography actually buys you is a shorter wait. A shop in Tualatin is not fighting the Sunset Highway to reach Wilsonville, and a shop in Cedar Mill is not crossing the river to reach Beaverton. Where the work is genuinely better done indoors — a wet week, a bonded back glass, a calibration that needs a level floor and a fixed target distance — we will say so and bring the car in instead.
What we handle
- Windshield replacement — including the camera calibration that modern glass requires, in the same visit
- Chip and crack repair — resin injection, when the damage is still within the limits that make it work
- Side and door glass — tempered glass, which breaks into pebbles and has to be vacuumed out of the door cavity
- Back glass — usually with a defroster grid and often the radio antenna printed into it
- ADAS calibration — on an Autel MaxiSYS, in-house, not subcontracted to a third shop
- RV glass — a different set of sizes and seals to a car, and not every shop will touch it
The question everybody asks and most shops dodge: repair or replace?
A chip smaller than a quarter, not directly in the driver's line of sight, and not running to the edge of the glass, is usually repairable. Resin gets injected into the break, cured, and the structural integrity comes back. It will still be faintly visible — anyone promising an invisible repair is selling you something.
A crack changes the answer, and length is only part of it. A crack that has reached the edge of the windshield has compromised the bond line, and a crack sitting in the driver's primary viewing area is a replacement regardless of how short it is, because a cured resin line in your sightline is its own hazard. Damage over the camera bracket behind the mirror is a replacement too.
We would rather sell you the eighty-dollar answer and see you again than the expensive one you did not need. Send a photo and we will tell you which one it is.
Why the calibration matters more than it sounds
If your car has lane-keep assist, adaptive cruise or automatic emergency braking, there is a camera mounted to the windshield looking through it. Replace the glass and that camera is looking through new glass at a fractionally different angle. Until it is recalibrated, the car is still making steering and braking decisions from it.
We do that work here, on an Autel MaxiSYS, in the same visit as the glass. Shops without the equipment subcontract it, which means a second appointment somewhere else and a car that is driving around uncalibrated in between. Ask whoever you are quoting whether the calibration happens under their roof.
Why people pick us over the chains
We are family owned, we have been here since 2008, and the same people answer the phone as run the shops. Our workmanship carries a lifetime no-leak guarantee for as long as you own the vehicle — see what that covers and what it does not before you take our word for it.
You also get told when you do not need us. That is the part chains struggle with, because the person you are speaking to is not usually the person who eats the cost of the comeback.
Glass, and the camera behind it
One team handles the glass and the calibration in the same visit. Nothing gets driven across town to a second shop, and nothing gets billed twice.
Windshield replacement
New glass, set by two people, with the camera behind it recalibrated in the same visit.
Windshield replacement →Chip and crack repair
Rock chips, star breaks and cracks — resin injection while the damage is still small enough for it to work.
Repair or replace? →ADAS calibration
Autel MaxiSYS, in-house. The camera behind your glass gets aimed and confirmed.
ADAS calibration →Side and door glass
Tempered glass, the pebbles inside the door, and the regulator that often broke with it.
Side and door glass →Back glass
Defroster grid, antenna, and several thousand pebbles in the load area.
Back glass →Mobile service
Free across the service area. What we need from the space, and when it is a bad idea.
Mobile service →Three steps, no shop visit
Tell us what broke
Send the form or call. Your VIN or plate gets us the exact glass for your vehicle, including whether it carries a camera, rain sensor or heating element.
We check your coverage first
Before anyone is dispatched we confirm what your policy covers and what your deductible actually is, so the price you hear is the price you pay. No claim is filed until you say go.
We come to you
Your driveway, your office lot, your job site — at no extra charge. We fit the glass, recalibrate the camera if there is one, and tell you when it's safe to drive.
What Oregon drivers actually pay, and who gets to choose
Glass claims are the part of this job customers have been given the most wrong information about — including by shops. Here is what is actually true in Oregon.
Your insurer does not get to pick the shop
Oregon law is explicit about this. ORS 746.280 prohibits an insurer from requiring you to use a particular repair shop, and requires them to tell you so. If a claims line tells you that you have to use their network shop to be covered, that is not how it works — you can name us, and the claim is handled the same way.
So what will it cost?
It depends entirely on your policy, and we will not pretend otherwise. Glass is generally handled under comprehensive cover rather than collision, and the deductible is whatever your policy says it is. Oregon does not mandate zero-deductible glass — a handful of states do, and Oregon is not one of them, whatever you may have read. Call with your carrier and policy and we will tell you what we see on similar claims.
A chip is a different conversation from a crack
Many carriers treat a repairable chip differently from a full replacement, because a resin repair costs them a fraction of the glass. Whether yours does is a question for your policy, not for us — but it is worth asking before you assume a chip is not worth claiming. We bill carriers directly, including through the Safelite Solutions and Lynx third-party networks.
No insurance? Most of our calls
Plenty of people pay cash, either because the deductible is higher than the job or because they would rather not touch the policy. You get the same glass, the same urethane, the same calibration and the same guarantee. Tell us the year, make and model and we will quote it outright.
We are not affiliated with, endorsed by or acting as an agent of any insurance company. Carrier and network names appear here only to describe who we bill.
Real vehicles, real driveways
What customers say
Had a rock chip that grew to a huge crack. Called around and noticed the reviews for Collision Auto. I spoke with Scott who was very helpful and personable and I got a quote very quickly. And to clarify, I did go to Safelite to get a quote and they had 3 different prices, at Collision, it was just one price. I was unable to get it done for a few weeks, called Scott and he was able to get me right in with the same quote he gave before. They did a great job, took a couple of hours so I stayed in their waiting room and worked. It was quiet, clean and comfortable, and their WiFi worked great. I highly recommend them for your car window needs.
From the moment I called, I was treated with kindness and professionalism. Everyone—from the staff who answered the phone to the technicians who completed the work—made the entire experience easy and stress-free. The lobby was exceptionally comfortable, and I truly felt like I was treated as family, not just another customer. The level of care, attention to detail, and customer service was outstanding. I highly recommend Collision Auto Glass & Calibration to anyone looking for honest, friendly, and top-quality service. Thank you for making such a great experience!
Great experience at Collision Auto Glass & Calibration. I was referred by Land Rover Portland. From the moment I called, Brad was very helpful and easy to work with. He walked me through the insurance claim and explained the process from start to finish. It took a few days for the insurance to process, but once they had my vehicle, the turnaround was quick—about 4 hours. Professional, flexible, and they even have a really sweet dog greeting customers. Highly recommend for window replacement!
Verified Google reviews for Collision Auto Glass & Calibration · read all 365 on Google
4.9 stars from 365 Google reviews
This is our Cedar Mill shop, just off the Sunset Highway. The postal address reads Portland, but it sits in Washington County rather than inside Portland city limits — our vans cover the city itself.
365 reviews
- Cedar Mill shop
- 14201 NW Science Park Dr
Portland, OR 97229 - Service area
- Portland, the Westside & the South Metro — shop and mobile
- Hours
- Mon–Fri 7:30am–4:30pm · Sat closed · Sun closed
Portland, the Westside & the South Metro coverage
Two shops, Cedar Mill and Tualatin, and mobile vans working out of both. If your town is not named below, call and ask — the honest answer is sometimes no, and you should get it before you book rather than after.
What the warranty actually covers
"Lifetime warranty" is meaningless unless somebody writes down what it includes. Here's ours.
Covered, for as long as you own the vehicle
- Water leaks caused by our installation
- Wind noise caused by our installation
- Moulding and trim failures from our fitting
- Workmanship defects of any kind on our install
Not covered — and we'd rather say so up front
- New impact damage — a fresh rock is a fresh job
- Stress cracks spreading from damage that predates our work
- Defects in the glass itself, which carry the manufacturer's warranty
- Damage from a later collision or a break-in
Frequently asked
Usually, from a photo. Put something for scale next to the damage — a coin works — and tell us where on the glass it sits. What we cannot tell from a photo is whether a crack has reached the edge under the trim, so occasionally the answer changes when we get there. We will tell you before we start, not after.
That is set by the urethane manufacturer's safe drive-away time, not by us, and it moves with temperature and humidity — which in this part of Oregon moves a lot. The technician gives you the actual figure for the adhesive used on your car, on the day. Anyone quoting you a flat number before they have seen the weather is guessing.
We do, across the Portland metro service area, and it does not cost extra. What we need is somewhere reasonably level with room to open both front doors fully. If the weather or the specific job makes mobile a bad idea, we will tell you and bring it into Cedar Mill or Tualatin instead.
Glass is generally a comprehensive claim and your deductible is whatever your policy says. Oregon does not mandate zero-deductible glass. What Oregon does do, under ORS 746.280, is prohibit your insurer from requiring you to use a particular shop — so if you want us, you can name us.
Get your glass sorted this week
Send the form and we'll confirm your glass, your coverage and a time — or just call and talk to somebody now.